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FREQUENTLY ASKED QUESTIONS

  • What is home health care?Home health care is a service that permits patients to receive personalized health care, maintaining their quality of life in the privacy and comfort of their homes.
  • Why home health care?Home health care is a cost-effective option for receiving health care services. Returning to one’s home and family can quicken recovery and improve the quality of life for both patient and caregiver.
  • Who pays for home health care?Most health insurance companies (HMOs, PPOs, and Workers Compensation) cover home health care. Not all insurance providers fully cover home health services, so staff will verify coverage for the patient. Medicare and Medicaid pay for these services as well.
  • What criteria are required for Medicare to approve services? A. Medicare requirements: The patient is a Medicare recipient, he patient is homebound, the attending physician must deem skilled care medically necessary, the agency providing services is Medicare approved (i.e. Comfort Care Home Health)
  • Is help available at night or on the weekend?We have registered nurses on call 24 hours a day, 7 days a week.
  • Do I need a physician’s order for home health care?Yes, all health care provided in the home occurs under direct order and supervision of the patient’s physician.
  • How do I know if home care is right for me?Although not a conclusive list, if you are having trouble living independently, were recently hospitalized, are seriously ill, have a wound that is not healing, have a chronic illness, have trouble breathing, have a heart condition, underwent a recent surgery, have fallen, require help with mobility, or are experiencing pain – home health care may be applicable for you.
  • What types of services can be provided at home?Many medical conditions can safely be treated in the home. To see a full list of services, please click here.